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WATI (WhatsApp Team Inbox) is a leading WhatsApp Business API platform trusted by global businesses, startups, SaaS companies, e-commerce stores, agencies, and enterprises for automating customer conversations at scale. With powerful tools like a multi-agent shared inbox, chatbot automation builder, marketing broadcasts, workflow automations, CRM integrations, conversation templates, AI assistants, and API support, WATI enables businesses to deliver fast, personalized and efficient communication on WhatsApp.
WATI helps brands automate customer support, manage sales pipelines, run marketing broadcasts, create WhatsApp flows, and offer 24×7 automated replies — all while maintaining a unified customer communication system. It is widely used across industries like e-commerce, BFSI, D2C, hospitality, healthcare, logistics, education, and SaaS.
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